F.A.Q

IS THERE A MINIMUM ORDER AMOUNT?

We require a $25.00 minimum purchase amount

I SEE THE ITEM I WANT ON YOUR WEBSITE HOW DO I KNOW IF IT IS IN STOCK?

The easiest way for you to check availability of an item is to call us 800-761-8230. While we do stock thousands of items in our inventory not every item will be available at the time of order. We do our best to ship any out of stock orders as fast as possible.

WHEN DO YOU SHIP COMPLETED ORDERS?

As long as the items are available in stock we will generally ship within 24 hours excluding weekends.

MY ITEM WAS BACKORDERED, WHEN WILL IT SHIP?

Most backordered items usually take 5-7 business days, however, some can take longer and a representative will confirm at time of order.

I KEEP SEARCHING BUT MY PART NUMBER ISN'T SHOWING UP.

Sometimes parts are discontinued or have to be specially ordered. To be sure In this case you should contact a representative and they will be able to properly help you find the part you need. 800-761-8230

I WANT TO USE MY CREDIT CARD IS IT SAFE TO USE ON YOUR SITE?

Absolutely, we have some of the highest security used in processing credit cards via the internet. If you still have further concerns please call us and we can still process your order over the phone.

WHICH CREDIT CARDS DO YOU ACCEPT?

We accept all major forms of credit. Visa, MasterCard, American Express and Discover.

WHAT IS YOUR RETURN POLICY?

Normally we accept returns within 90 days of purchase. Not including Special orders and some electronic equipment. Please see full return details on our Policies page.

DO YOU HAVE A WALK-IN STOREFRONT?

While we don't have a conventional storefront we do welcome Walk-Ins and phone Pick-up orders We are conveniently located in Carle Place Long Island.

318 Westbury Ave.
Carle Place, NY 11514
Someone will be happy to help you.

IS TAX COLLECTED FOR MY ONLINE ORDER?

Only orders shipped to New York addresses will collect a state tax.